FAQs
FAQs:
Q: Where is Errival based?
A: Errival is proudly based in the United Kingdom. As a family-run business, we are dedicated to providing exceptional lamps and outstanding service.
Q: What products does Errival offer?
A: Errival specialises in innovative and stylish lamps designed to enhance your living spaces. Our range includes modern lighting solutions such as floating lamps and other unique designs, all crafted with a focus on quality and elegance.
Q: How can I contact Errival?
A: For any inquiries or assistance, please email us at info@errival.com. Our customer service team is here to help and ensure you have a great experience.
Q: How quickly will I receive my order?
A: We strive to process and ship orders as quickly as possible. Delivery times may vary based on your location, but we aim to get your lamp to you promptly and efficiently.
Q: What is Errival's return policy?
A: We want you to be completely satisfied with your purchase. If you are not happy with your lamp, please contact us at info@errival.com, and we will assist you with the return process.
Q: Does Errival offer international shipping?
A: Yes, Errival provides international shipping. For details on shipping rates and delivery times to your location, please reach out to us at info@errival.com.
Q: Is Errival's product environmentally friendly?
A: We are committed to sustainability and are exploring eco-friendly options for our lamps. While our current focus is on quality and design, we are actively working towards more environmentally conscious practices.
Q: Can I purchase Errival's lamps in stores?
A: Currently, Errival's lamps are exclusively available through our online store. We do not have physical retail locations at this time.
Q: How can I stay updated on Errival's latest news and products?
A: To stay informed about our latest updates, promotions, and new product releases, follow us on social media and subscribe to our newsletter.